Derstein - Contacts

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Contacts

Tel:
	Moscow: (495) 280-1899 Omsk: (3812) 39 69 73
Address:
	Moscow: 103051 Sukharevskaya Metro Station 6, M. Sukharevskaya Square 2-nd floor, right wing, office 10 Monday to Friday, 10:00 - 19:00. Saturday, 10:00 - 15:00. Tel: (495) 280-1899
	Omsk: 644042 18/1, Marks avenue office 209 Monday to Friday, 10:00 - 19:00. Tel: (3812) 39 69 73

You can question by email!
It necessary to quote the following information in the letter:

Hard disk drive name, type and capacity.
Logical drives quantity, capacity and file system (if any).
What do you think about a reason of the failure (most detailed).
What did you do with hard disk (ScanDisk, NDD, etc) what did it result in.
Are there any changes in the hard disk behavior (rattle, creak, etc).
Do you see the disk drive in principal (Does BIOS determine the drive).
How do file managers (Explorer, FAR, etc) see the disk drive .
How long ago did you carry out a defragmentation. Did it carried in general.
How long ago did you scan the computer for viruses.
What file types is it necessary to recover (software names).
Contact information: name, phone number (for Moscow) and email.
Any additional information.

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